Question 1

Are you a moving/delivery service as well?

Accepted Answer

Yes! We have Isuzu Cube Box trucks which are fully enclosed and we have tens of ratchets straps, hundreds of blankets, lift gates, ramps, full liability insurance, and experienced team members to move you right too!

Question 2

What do you do?

Accepted Answer

Our teams removes and delivers furniture, rubbish, appliances, pianos, donations (etc) from residencies and commercial properties all throughout the Lower Mainland. We are a full service junk removal and delivery company!

Question 3

What do you haul away?

Accepted Answer

We haul away anything that isn't a hazard to our employee's. For example, we cant haul away: Asbestos drywall, feces, and animal remains.   We can haul away furniture, rubbish, donations, appliances, clean wood, hot tubs, pianos, and so much more!

Question 4

Do you donate and/or recycle?

Accepted Answer

We donate and recycle all accepted items/materials. While loading we sort through everything to ensure we contribute as little to the landfills as possible.

Question 5

Why do you charge?

Accepted Answer

We need to be able to afford operating/maintaining large trucks, disposal fees which average nearly 30% of the gross income of most jobs, advertising, fair wages, diesel, insurance, and other business expenses like memberships, etc.

Question 6

How do you charge?

Accepted Answer

We charge by the amount of volume you use and potentially by hourly wages when its applicable with junk removal.   We also provide average rates for larger items like furniture to make the process easier and less predatory.   For Deliveries we simply charge by the hour starting from 80/hr.

Question 7

Why do you have to see the junk to provide a quote?

Accepted Answer

Without being able to see the junk in-person our team can't provide a accurate quote. We know no one likes surprises so we offer free in-person estimates which create no obligation to compensate.

Question 8

Will you top a competitors quote?

Accepted Answer

If it's a legitimate quote we guarantee to beat it!

Question 9

How big is your truck?

Accepted Answer

Our trucks can carry just over 1100 cubic feet and 3200kg while the competition can typically only carry 400 cubic feet and 1000-1500kg.

Question 10

How much notice do you require?

Accepted Answer

Depending on our schedule we only need as little as an hours notice.   However, if we are busier the  chance of us accomodating that request is low so we prefer a days notice when possible!

Question 11

What equipment do you use?

Accepted Answer

Besides our hard working laborers we utilize dollies, moving blankets/pads, rubbermaid garbage bins, and we also have sets of tools tucked away for anything which may require them.

Question 12

What do you do to prevent damage to my property?

Accepted Answer

Our laborers are in no hurry and take time navagting your home with your junk and donations in-hand. If needed we also use moving blankets and rubber pieces to avoid damage to walls/flooring.   We are also insured for 5 million liability if that fails!

Question 13

Do I have to be at the property?

Accepted Answer

No, as long as we have access to the rubbish/delivery items no one has to be on the premise. We would simply call with our quote after arrving, take a picture to show you the load is completed, and take the payment by E-transfer or credit card.

Question 14

What do you do with the junk?

Accepted Answer

What we can't donate or recycle we dispose of at city transfer stations and private disposal facilities.

Question 15

Where is your company located?

Accepted Answer

We are based in Surrey but provide our services to almost all of the Lower Mainland and Fraser Valley! From Richmond to Whiterock to Chilliwack and up to North Van.

Question 16

Why use your service instead of a bin?

Accepted Answer

We do all the labor, don't require a payment before completion, and only charge you for the volume you use, unlike a bin service.

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Scheduling

(Step 1 of 4)

How it works:

What we take (junk removal):

Don't see what you need hauled away above? We haul away and deliver almost anything so don't be discouraged! Call us anytime 7 days a week at 604-500-8924 or fill out our "book now" form!

Rubbish

FAQ:

Free Quote/inquiry:

After submitting the below we will reach out shortly.

Feel free to call 604-500-8924 to make your inquiry as well.

604-500-8924

& DELIVERY